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When They Don't Discuss As We Wish

By Edward Ladon, PhD

EdTek Services White Paper # 8

September 3, 2009

I have frequently encountered instructors who tell me that they love threaded discussions. With great enthusiasm, they report observing a lot of thoughtful discourse, both with and amongst their students. On the other hand, I have more often come across instructors who ask: "How can I get my students to participate more, as well as more effectively, in my threaded discussions?" Sometimes just puzzled and other times utterly disappointed, many of these instructors describe how they invite their students to participate in discussions, but get little or no response.


So, for some time now, I have puzzled over (and researched) what it is that leads to the difference, and what kinds of things more successful instructors (i.e., those having good discussions) might be doing to ensure good participation in threaded discussions? Here are a few of my more significant findings:

Recruit or Promote Inquiring Minds!


Some of the more successful instructors have a lot of students who have what we might call "inquiring minds." Many of the students who have enrolled in their courses are pretty bright and appear to know that to learn, it is useful to take some initiative and ask good questions. These learners expect active discourse of themselves, their teachers, and their classmates. They know how to formulate good questions. And, they know that good teachers appreciate active, thoughtful and energetic students. It would appear that many of the more effective instructors are knowingly or unknowingly recruiting the right kinds of students. It would also seem that many of these teachers also create conditions that attract or create such students; that is, they teach in such a way that enables more "average" students to participate well in discussions.

Clear Communication of Expectations


Going beyond a simple invitation to join in the discussions, most of the more successful instructors make it very clear as to what they consider to be appropriate performance. They describe how, as well as how often, students are to participate (e.g., "you are to log into each week's discussion at least twice a week, once before Wednesday, to respond to the initial question posted, and again later in the week, before Saturday at 6 p.m., to respond to at least two of your classmates' responses").

Samples, Examples, Guidelines

The more successful instructors often provide additional guidelines. They might provide a handout describing the importance of, as well as how to go about, asking good questions
. And some even provide the transcript of a good discussion from an earlier class -- one in which it's clear that simple "off-the-cuff" opinions are not sufficient, but rather that critical thinking, logical analysis, and supportive evidence is valued.

Make It Count


Without exception, those instructors who appear to be getting the most effective results make it clear that participation counts in a variety of ways. They know that students tend to ignore that which does not get a grade. So, they let their students know that it is not optional and a significant portion of their grade will depend on the quantity and quality of participation. They may further provide their students with a description of their grading rubric for online participation
.

Active Supportive Mentoring


Finally, the most successful instructors are very active and supportive. They reach out to all students, particularly the most tentative. They actively find ways to comment positively or reinforce the contributions of students, and provide corrective feedback in sensibly sensitive ways. They model the asking of good questions with an eye toward promoting higher-order thinking.

So, the next time you wonder about why students don't discuss as you want them to, think about it. And then try experimenting with some of the above methods. It will take some planning, some time, and some effort, but you might discover some interesting, inquiring minds in your class!



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what others say

"As a small, Catholic, specialty College, we chose EdTek Services because they have small college prices with accessible services. The company is willing to go the extra mile to help you implement and solve problems that arise.”

Dr. Rebecca Jones, Chancellor, West Suburban College of Nursing

“We were looking for a quality online learning platform with 24/7 technical support services that didn’t cost us a fortune. EdTek provides that for us and has met all of our expectations.”

Dr. Sue O'Donnell, Program Director, U.S. Office of Personnel Management

“All the major eLearning providers have a heavy upfront cost. EdTek’s turn-key package of eCollege products and services gave us the top technology and support we needed and their fee-per-user pricing model eliminated risk.”

Ken Westray, President, NP Learning

"As a small non-profit tasked with providing a state mandated training curriculum, we needed an easy way to deliver the training. With Maine being such a large state and with the economy as it is, we needed a way to provide the training without incurring large travel costs - we needed a hybrid product that would enable us to continue live classes and allow for distance learning too.

The online option seemed like a no-brainer; we searched far and wide for many ways to provide this ‘hybrid option’ while keeping our costs at a minimum. There appeared to be so many online sites that offered eLearning products; however, most had upfront (startup) costs that were substantial considering there was little assistance and or room for growth - until we found EdTek Services that is!

They were able to provide us with a great turnkey package of products and services that fit our needs - and within our budget! Their product is able to grow as we do, the platform is always the most current, the training for instructors is very good and useful, and the 24/7 Help Desk for students and instructors is just the cherry on top! The knowledgeable tech and client services consultant support has been unparalleled with their ability to help us brand our site, implement it, and solve any problems that arose while loading content. 

I recommend this fast, easy and affordable eLearning solution to anyone looking for an online learning system!"

Taanya Pillsbury, Training Technology Specialist, Behavioral Health Sciences Institute

"The support I get from EdTek is phenomenal: their staff are personable, flexible, and eager to help.  They treat me like a teammate, and we solve problems together.  We have an ongoing working relationship, the product of which is a great service that we can offer to our students."

Jeff Wheeldon, Associate Registrar for Distance Education, Providence University College and Theological Seminary

"EdTek has been an invaluable partner to us as we expand our online programs.   The team at EdTek provided us with solid counsel as well as the technology and services we needed to get our online degree programs off the ground.   EdTek was willing to take the time and care to help us grow the way that best suited our institution."

Jonathan Small, Director of Online Programs, Bay State College

“I had used three online learning management systems before EdTek introduced our team to their LMS. What a breath of fresh air! I had become accustomed to an academic look-and-feel and unhelpful help desks when what I needed was a more corporate adult learning look-and-feel and an LMS that is responsive to my needs. For example, for 15 years I have asked other systems to provide me with notification of learner posts to bulletin boards, and this feature never appeared. I’ve only used EdTek's LMS for six months now, and they have already committed to delivering this feature! I call that excellent customer focus. Thanks EdTek for meeting my needs for online learning.”

Pierce J. Howard, Ph.D., Managing Director for Research and Development, Center for Applied Cognitive Studies

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